FAQs
Frequently Asked Questions
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Fee: ₹2,500 · In clinic at Vasant Kunj & NFC, or online
About Mind Detox Centre
What is Mind Detox Centre?
Mind Detox Centre is a psychological services clinic founded by Dr. Rabya Umman, with two clinics in New Delhi (Vasant Kunj and New Friends Colony), offering therapy, counselling, testing and training.
Do you offer online counselling sessions?
Yes, we offer secure, confidential online video sessions in addition to in-person appointments at both our clinics.
Is everything I share kept confidential?
Absolutely. Confidentiality is one of our core values — everything shared in session stays between you and your clinician, in line with professional ethical standards.
What age groups do you work with?
We work with clients of all ages, from young children through to adults and older adults, with age-appropriate approaches for each.
How long does each session last?
The first session is 40 minutes and follow-up sessions are 40–45 minutes. Psychological assessments may take longer depending on the test.
What are your session fees?
Individual session: ₹2,500. Couple session: ₹3,000. Psychological test fees are listed on the Test Fees page. Fees are paid at the clinic — no payment is taken online.
What is your refund and cancellation policy?
Cancel or reschedule at least 24 hours before your appointment for a full refund or free rescheduling. See our Refund Policy page for details.
How do I know if I need therapy?
If you're feeling persistently overwhelmed, stuck, or simply want a space to talk things through, therapy can help. You can also try our free self-check on the Check Your Mental Health page.
Can I apply for an internship or training?
Yes, psychology students and early-career professionals can apply through our Internship or Professional Training pages.
Booking & payment
How do I book an appointment?
Click “Book Now” on any service, condition or test page. Enter your name, contact number, email, preferred date and time slot, visit place and mode (online or offline), then press “Submit Now”.
Do I need to pay when I book?
No. Just submit the form and our team calls you to confirm. Session fees (individual ₹2,500, couple ₹3,000) and test fees are paid at the clinic, or as advised by our team when they confirm your booking.
Will I get a confirmation?
Yes. You receive an appointment confirmation email as soon as you submit the form. Our team then calls you to confirm the exact time.
What are the clinic timings?
Vasant Kunj: 10:00 AM – 1:00 PM. New Friends Colony: 2:00 PM – 5:00 PM. Both Monday to Saturday. Online sessions are available in both time windows.
Can I reschedule or cancel?
Please call or WhatsApp us at least 24 hours before your slot and we will help you reschedule.
Psychological testing
Do I need all these tests?
No. After a consultation, Dr. Rabya recommends only the tests that are needed to answer your specific question.
Are the results confidential?
Yes. Reports are shared only with you (or a child's parents/guardians) and with others only with your written consent.
Can tests be done online?
Most standardised tests must be done in person for accuracy; some screening scales can be done online.
Will I get a written report?
Yes. You receive a written report and a feedback session explaining the results and next steps.
How should my child prepare?
A good night's sleep, a light meal, and any glasses, hearing aids or previous school and medical reports.
